Normally, what we call Service mainly refers to On-site Service or After-sale Service.
However, we believe that Service is not a simple or single process, we insist on providing clients with professional support and services in the whole process.
Perfect Service System
- Inquiry Service, full communication, confirming clients’ requirements clearly, providing reasonable suggestions to clients.
- Order Service, make all requirements not ambiguous, execute comply with Order, reduce disagreements caused by Orders.
- Manufacturing Service, timely informs clients of the processing progress and problems in the manufacturing process.
- Inspection Service, strictly inspection applied according to technical requirements to reduce quality risks.
- Packaging Service, reasonable and reliable packaging to reduce transportation risks.
- Delivery Service, complete Delivery Documents, reduce to bring trouble to clients;
- On-site Service, providing training or on-site installation guidance according to clients’ requirements;
- After-sales Service, solve possible problems during operation in time.